Vendors » Upstream Works
 

Upstream Works

Upstream Works delivers call center solutions for businesses that view their customer service as a strategic competitive advantage and want to improve both agent capabilities and their customer satisfaction ratings. We improve the connectivity among all facets of a business, providing immediate access to key customer data and empowering agents to resolve customer issues effectively. The result is an increase in First Call Resolution rates that reduces customer churn, improves employee morale, and lightens the overall call volume, which makes the business more productive and increases customer satisfaction ratings.
Research from this company :
Upstream Works
Phone :
(905) 660-0969

Address :
8000 Jane Street
Tower A; Second Floor
Vaughan, Ontario
L4K 5B8
Canada

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