Customer Satisfaction

Customer Satisfaction is a business term which is used to capture the idea of measuring how satisfied an enterprise's customers are with the organization's efforts in a marketplace. Every organization has customers of some kind. The organization provides products (goods and/or services) of some kind to its customers through the mechanism of a marketplace. The products the organization provides are subject to competition whether by similar products or by substitution products.
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White Paper Published By: LogMeIn     Published Date: Mar 01, 2012
Uncover the top eight reasons why you should upgrade your remote support. Don't let customer service fall by the wayside, upgrade to a state-of-the-art solution now!
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remote support, customer support, technical support, technology, it support
    
LogMeIn
White Paper Published By: LogMeIn     Published Date: Mar 01, 2012
This guide will identify some key ways to keep the Service Desk human and ensure that customer service stays at the front and centre of everything that the Service Desk does.
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customer service, customer support, technical support, service support, service desk
    
LogMeIn
White Paper Published By: SAS     Published Date: Mar 01, 2012
This paper explores the question: what could your organization do with faster, better answers, and provides possible use case scenarios that illustrate the value this technology brings to a variety of industries.
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it management, business analytics, business integration, business intelligence, business management
    
SAS
White Paper Published By: SAS     Published Date: Mar 01, 2012
This paper defines predictive analytics, then details ways this type of analytics can be applied to marketing, risk, operations and more. It also includes information relevant to a wide variety of industries - from manufacturing to hospitals.
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sas, analytics, business analytics, business intelligence, customer intelligence
    
SAS
White Paper Published By: SAS     Published Date: Mar 01, 2012
Michael Lock of the Aberdeen Group focuses on the effect of end user adoption, pervasiveness, and engagement of business intelligence on business performance. Learn the necessary steps to establishing self-service business analytics.
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it management, business activity monitoring, business analytics, business integration, business intelligence
    
SAS
White Paper Published By: SAS     Published Date: Mar 01, 2012
This white paper reveals the results of a Bloomberg Businessweek Research Services survey of 930 respondents globally on the current state of business analytics within organizations. You'll discover how and why the use of analytics is growing!
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sas, analytics, business analytics, business intelligence, customer intelligence
    
SAS
White Paper Published By: SAS     Published Date: Mar 01, 2012
Learn about the emerging best practices for mobile BI usage and the framework by which you can assess your own management capabilities for enterprise mobile BI adoption.
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sas, analytics, business analytics, business intelligence, customer intelligence
    
SAS
White Paper Published By: SAS     Published Date: Mar 01, 2012
The traditional managed reporting approach to BI is challenged to keep up with changing demand for business information. This research finds that providing business users with highly visual/interactive tools can help ensure they get what they need.
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sas, analytics, business analytics, business intelligence, customer intelligence
    
SAS
White Paper Published By: Netezza IBM US     Published Date: Feb 29, 2012
This white paper details seven steps that are critical for delivering big data projects that can be undertaken to turn the flood of data into an advantage, and truly understand one's network and one's customers, while turning up profitability.
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network, network analytics, data management, customer relation, data projects
    
Netezza IBM US
White Paper Published By: Texas Memory Systems     Published Date: Feb 25, 2012
In this final piece on server virtualization and SSD, Storage Switzerland discusses the power of performance, specifically, the dramatic impact that latent-free storage can make on the virtual environment. Read on to find out more!
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desktop virtualization, architecture, design, zero-latency, retrieval
    
Texas Memory Systems
White Paper Published By: Texas Memory Systems     Published Date: Feb 25, 2012
For data centers looking to get the maximum performance from Flash-based storage supporting their virtual infrastructure, the RamSan-720 should be given strong consideration.
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ramsan-720, integrated ssd, ssd, virtual server, infrastructure
    
Texas Memory Systems
White Paper Published By: Texas Memory Systems     Published Date: Feb 25, 2012
In this part II of Enhancing Server And Desktop Virtualization With SSD, Storage Switzerland focuses on the next challenge of integrating SSD into a virtual server or desktop infrastructure and effectively using the technology in this environment.
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integrated ssd, ssd, virtual server, infrastructure, desktop infrastructure
    
Texas Memory Systems
White Paper Published By: Texas Memory Systems     Published Date: Feb 25, 2012
It is common knowledge that PCIe SSD is faster, right? Maybe not, says George Crump from Storage Switzerland. Read on to find out why.
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pcie, pcie ssd, ssd, architecture, design
    
Texas Memory Systems
White Paper Published By: Texas Memory Systems     Published Date: Feb 25, 2012
Most companies have only put limited effort toward the system architecture that surrounds the flash memory modules. In this white paper, Storage Switzerland focuses on the importance of architecture design in solid state storage systems.
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ssd, architecture, design, zero-latency, retrieval
    
Texas Memory Systems
White Paper Published By: Texas Memory Systems     Published Date: Feb 25, 2012
With flash based systems now commonly in the TBs of capacity and rapidly becoming more affordable, it may be time to look at using solid state storage with high bandwidth applications. Read this white paper to find out more.
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solid state storage, bandwidth, high bandwidth, applications, data warehousing
    
Texas Memory Systems
Case Study Published By: PC Mall     Published Date: Jan 24, 2012
For commercial real estate, paper is still a critical part of the sales process. At Mark Bottles Real Estate, their HP Officejet Pro 8600 Plus e-All-in-One delivers all the standard MPF services, as well as Wifi support and ePrint capabilities. Find our more in this case study!
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real estate, office jet pro, 8600, hewlett-packard, plus e-all-in-one
    
PC Mall
White Paper Published By: Sybase PowerBuilder     Published Date: Jan 19, 2012
Sybase PowerBuilder has remained throughout the years a bastion of application development productivity for a wide class of enterprise applications that combine database access with a highly productive graphical user interface (GUI).
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sybase, powerbuilder, data, development, applications
    
Sybase PowerBuilder
White Paper Published By: IFS     Published Date: Jan 04, 2012
How can ERP with Green SCM tools help manufacturers satisfy green supply chain requirements in order to satisfy customers and regulators? Find out now
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superior solutions, clarity, compliance, control, investment
    
IFS
White Paper Published By: IFS     Published Date: Jan 04, 2012
How do Oracle and Microsoft SQL Server database platforms compare on reliability, scalability and cost? Download this whitepaper for details.
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superior solutions, clarity, compliance, control, investment
    
IFS
White Paper Published By: BMC Software     Published Date: Dec 21, 2011
Changing or consolidating job schedulers may seem daunting. However, the benefits of switching to enterprise workload automation outweigh the risks.
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consolidate, schedulers, infrastructure, enterprise, workloads
    
BMC Software
White Paper Published By: OpenText     Published Date: Dec 14, 2011
This white paper examines Enterprise Content Management challenges, solutions and benefits from an Energy industry perspective.
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large-scale, capital projects, energy, energy industry, content management
    
OpenText
Webinar Published By: Oracle     Published Date: Dec 14, 2011
Hear a panel of sales and marketing thought leaders discuss how improving sales and marketing alignment can positively impact your business.
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on demand, oracle on demand, instant gratification, crm, customer relationship management
    
Oracle
Webinar Published By: Oracle     Published Date: Dec 14, 2011
By integrating and aligning systems across multiple customer touch points you can drive higher conversion rates and lower operational costs, while improving the quality of each customer interaction. Take a look at this complimentary webinar to find out more.
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on demand, oracle on demand, instant gratification, crm, customer relationship management
    
Oracle
White Paper Published By: Oracle     Published Date: Dec 14, 2011
Read this brief to learn four steps to help guide your customer loyalty strategy.
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on demand, oracle on demand, instant gratification, crm, customer relationship management
    
Oracle
White Paper Published By: Oracle     Published Date: Dec 13, 2011
Download this white paper to learn how you can deploy several best practices to achieve unparalleled sales success in your organization.
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on demand, oracle on demand, instant gratification, crm, customer relationship management
    
Oracle
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