Customer Satisfaction

Customer Satisfaction is a business term which is used to capture the idea of measuring how satisfied an enterprise's customers are with the organization's efforts in a marketplace. Every organization has customers of some kind. The organization provides products (goods and/or services) of some kind to its customers through the mechanism of a marketplace. The products the organization provides are subject to competition whether by similar products or by substitution products.
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White Paper Published By: Dell Software     Published Date: Jul 18, 2012
Avoid over-privileged user accounts
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management, technology, user privileges, customers, experience
    
Dell Software
White Paper Published By: IBM     Published Date: Jul 09, 2012
Technology trends are converging to create a perfect storm in the world of commerce-empowering customers while raising the bar for companies to meet new, more demanding customer expectations. Read this report to learn about solutions and services delivered by IBM and its Business Partners to help midsize companies market and sell more effectively.
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ibm, technology, software, customer, smb group research
    
IBM
White Paper Published By: Scribe Software     Published Date: Apr 16, 2012
The What, Why & How of CRM Integration This report contains insights from C-level executives, business analysts and IT engineers, and systems integrators and consultants who design and implement data integration for their enterprise clients.
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scribe, crm, integration, data integration, public cloud
    
Scribe Software
Case Study Published By: Splunk     Published Date: Apr 16, 2012
Using Splunk, Cricket was able to identify system degradation and failures, even in the application area of Cricket's highly-automated and virtualized environment. Read about Cricket's impressive hard and soft ROI.
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splunk, cricket communications, virtualization, automation, customer behavior
    
Splunk
White Paper Published By: Destination Analytics     Published Date: Apr 06, 2012
Organizations that take a wait-and-see approach to analytics are falling behind their more determined peers. Read to find out more.
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ibm, technology, netezza, analytics, enterprise analytics
    
Destination Analytics
White Paper Published By: Destination Analytics     Published Date: Apr 06, 2012
This analytical platform ultimately enables their organization's most important measures - including revenue growth, return on invested capital and profit growth as measured by EBITDA - to outpace the financial outcomes of the competition. The goal is to support speed and effectiveness in decision-making.
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ibm, technology, netezza, analytics, enterprise analytics
    
Destination Analytics
White Paper Published By: Destination Analytics     Published Date: Apr 06, 2012
To help organizations in their pursuit for deeper customer insight, we have identified four stages of organizational capabilities, which are enabled by four associated customer analytics strategies. Read to find out more.
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ibm, customer analytics, technology, destination analytics, customer satisfaction
    
Destination Analytics
White Paper Published By: Liaison Technologies     Published Date: Apr 03, 2012
Read Cloud Services Brokerage for DummiesŪ to learn about the state of cloud computing today, how CSBs add business value, what's important to think about when considering a CSB, and predictions about what's to come.
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liaison, cloud, cloud services, cloud services brokerage, for dummies
    
Liaison Technologies
White Paper Published By: Blue Coat Systems     Published Date: Mar 23, 2012
This paper talks about the strengths and weaknesses of on-premise and could deployments and which organizations need hybrid solution.
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blue coat, wan optimization, secure web gateway, malware, defenses
    
Blue Coat Systems
White Paper Published By: Blue Coat Systems     Published Date: Mar 23, 2012
Organizations must be able to extend the boundaries of their corporate network to provide consistent Web security protection, policies and reporting for all users on any device or network.
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blue coat, wan optimization, secure web gateway, malware, defenses
    
Blue Coat Systems
White Paper Published By: Blue Coat Systems     Published Date: Mar 23, 2012
By exploiting popular places on the Internet, such as search engines, social networking and email, malnets have become very adept at infecting many users with little added investment.
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blue coat, wan optimization, secure web gateway, malware, defenses
    
Blue Coat Systems
Case Study Published By: Port25 Solutions     Published Date: Mar 23, 2012
Find out how PowerMTA from Port25 Solutions, Inc., helps MailChimp deliver over 25 Million emails daily.
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smtp server, mta, email server, mail server, email infrastructure
    
Port25 Solutions
Case Study Published By: Port25 Solutions     Published Date: Mar 23, 2012
As the chief crisis management solution nationwide, it is essential that eAlert utilizes a delivery system with maximum reliability, delivery performance, and reporting features to meet its clients' demands - PowerMTA was the only SMTP software flexible enough to supply these necessary features and easily integrate into eAlert's current system without interruption.
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smtp server, mta, email server, mail server, email infrastructure
    
Port25 Solutions
Case Study Published By: Port25 Solutions     Published Date: Mar 23, 2012
After evaluating PowerMTA from Port25 Solutions, smartFocus' digital messaging objectives for enhanced inbox placement became a reality. Read the full case study to find out what Port25 can do for you and your business too!
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smtp server, mta, email server, mail server, email infrastructure
    
Port25 Solutions
Case Study Published By: Port25 Solutions     Published Date: Mar 23, 2012
Using PowerMTA's VirtualMTA technology, Pure360 was in a position to easily provide dedicated IPs for their clients. and adhere to ReturnPath's certified sender requirements to maintain high inbox placement rates.
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smtp server, mta, email server, mail server, email infrastructure
    
Port25 Solutions
White Paper Published By: Box     Published Date: Mar 14, 2012
Improving collaboration and access to the growing collection of content are critical, fundamental components of companies' future growth. Download this white paper to learn more.
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reaping, ecm, cloud, enterprise, content
    
Box
White Paper Published By: Port25 Solutions     Published Date: Mar 09, 2012
Today's enterprise environments need fast, reliable and immediate execution of email messaging flow. And to successfully achieve greater deliverability, proven technologies need to be in place to optimize the messaging infrastructure.
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smtp server, mta, email server, mail server, email infrastructure
    
Port25 Solutions
White Paper Published By: Port25 Solutions     Published Date: Mar 09, 2012
The end result of using PowerMTA is an improved return on investment and a greater confidence in your outbound email initiatives.
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smtp server, mta, email server, mail server, email infrastructure
    
Port25 Solutions
White Paper Published By: Port25 Solutions     Published Date: Mar 09, 2012
PowerMTAT offers an extensive set of reports to help any organization determine if their mailings are being delivered, and subsequently, if the software is having a positive impact on business.
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smtp server, mta, email server, mail server, email infrastructure
    
Port25 Solutions
White Paper Published By: Port25 Solutions     Published Date: Mar 09, 2012
PowerMTA is a configurable and robust email solution to ensure emails are being delivered at an optimal rate, even if ISPs flag your network. Changes in ISP policy can be met easily with PowerMTA and are dynamically adjustable for any threshold.
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smtp server, mta, email server, mail server, email infrastructure
    
Port25 Solutions
White Paper Published By: Port25 Solutions     Published Date: Mar 09, 2012
What it does do, in its simplest form, is validate the integrity of the message, thereby assuring that it has not been tampered with during transit.
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smtp server, mta, email server, mail server, email infrastructure
    
Port25 Solutions
White Paper Published By: Port25 Solutions     Published Date: Mar 09, 2012
PowerMTA has the ability to use the reputation of an existing IP address to warm up a new IP.
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smtp server, mta, email server, mail server, email infrastructure
    
Port25 Solutions
White Paper Published By: Port25 Solutions     Published Date: Mar 09, 2012
This Whitepaper will attempt to address some frequently asked questions about the core differences between open source MTAs and commercial MTAs. It will also explain why making the switch may qualify as long term cost-effective investment.
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smtp server, mta, email server, mail server, email infrastructure
    
Port25 Solutions
White Paper Published By: LogMeIn     Published Date: Mar 01, 2012
Now may be the time to reevaluate your remote support to add new capabilities, increase efficiency and consolidate support tools. What do you stand to gain by switching your remote support tool?
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customer support, support tool, remote support, remote support tool, customer service
    
LogMeIn
White Paper Published By: LogMeIn     Published Date: Mar 01, 2012
Traditional remote access and meeting tools were not designed as remote support tools for helpdesks and IT professionals. LogMeIn consults daily with helpdesk and operations managers and here's what we've learned are the top five hidden costs of using legacy tools to provide remote support.
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support tools, customer support, technical support, technology, it support
    
LogMeIn
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