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Customer Interaction Service

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White Paper Published By: LogMeIn     Published Date: Oct 08, 2015
This report defines the recommended technology stack for field services, as well as listing the top-installed vendors in each technology category.
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field services, technology, automation for field services, mobile computing, mobile data systems
    
LogMeIn
White Paper Published By: LogMeIn     Published Date: Oct 08, 2015
This report defines the recommended technology stack for field services, as well as listing the top-installed vendors in each technology category.
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video collaboration, technology stack for field services, technology, field services, technology
    
LogMeIn
White Paper Published By: IBM     Published Date: Oct 02, 2015
IBM BigFix is recognized as a leader in Gartner's Magic Quadrant for the fourth year in a row. Despite being a relatively mature technology, new product capabilities and diverging vendor strategies make selecting a client management tool vendor as challenging as ever for end-user computing and support managers.
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client management, ibm, bigfix, gartner magic quadrant, cmt
    
IBM
White Paper Published By: IBM     Published Date: Sep 30, 2015
How CSP's tap the transformative power of data and analytics
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data, analytics, customer experience, operational effectiveness, digital interaction
    
IBM
White Paper Published By: Cherwell Software     Published Date: Sep 22, 2015
This ebook provides three concrete methods for keeping modern IT departments cutting edge and competitive.
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application management, business intelligence analytics, business process management (bpm), contact center solutions, customer service best practices
    
Cherwell Software
White Paper Published By: Teradata     Published Date: Sep 21, 2015
For marketers, the only solution is datadriven marketing for individualized insights.
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advertising, consumer marketing, customer experience and engagement, data analytics, global investing
    
Teradata
White Paper Published By: Redspire     Published Date: Sep 17, 2015
This Ultimate Guide will give you practical and concrete steps you can take right now to instil a data-driven culture in your organisation.
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redspire, crm, sales, social driven marketing, crm system
    
Redspire
White Paper Published By: Oracle     Published Date: Sep 14, 2015
Dieser Bericht zeigt wie mit Oracle Sales Cloud ein moderner Vertrieb aufgebaut werden kann. Erfahren Sie hier wie Sie im Zeitalter der digitalen Kunden erfolgreicher verkaufen können.
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sales. sell faster and more easily, social selling, customer satisfaction, customer engagement, sales reps
    
Oracle
White Paper Published By: Oracle     Published Date: Sep 14, 2015
Finden Sie in diesem eBook heraus wie das digitale Zeitalter die Vertriebs- und Marketinglandschaft revolutioniert hat.
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social media, social selling, the value of social selling, social selling solutions, sales leader
    
Oracle
White Paper Published By: Oracle     Published Date: Sep 14, 2015
Erfahren Sie in diesem Bericht wie Branchenführer das Konzept des „vernetzten Kunden“ in multiplen Kanälen aufgegriffen haben und sich mit Hilfe der drei Elemente für moderne Kundenzufriedenheit von ihren Wettbewerbern abheben.
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modern customer care, customer care, multi-channel, connected customer, customer experience
    
Oracle
Case Study Published By: Marketo     Published Date: Sep 09, 2015
This report reveals how European marketing executives view the future.
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marketing, the future of marketing professionals, european marketing executives, key transformations of marketing, technology
    
Marketo
White Paper Published By: Silanis Technology     Published Date: Sep 08, 2015
In this white paper, we share the top benefits of e-contracting with e-signatures, as articulated by customers in real estate, healthcare, retail sales, consulting and government.
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silanis, silanis technology, esignature, signature, digital signature
    
Silanis Technology
White Paper Published By: Dell     Published Date: Sep 06, 2015
Retailers can analyze this data to generate insights about individual consumer preferences and behaviors, and offer personalized recommendations in near real-time. Key to this is the ability to optimize merchandise selections and pricing that are tailored to a consumer’s likes and dislikes.
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ibm, big data, retail data, retail, consumer data
    
Dell
White Paper Published By: Adobe     Published Date: Aug 04, 2015
This paper discusses the features of Digital Publishing Suite that enable these and other companies to drive sales impact through tablets.
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digital marketing, sales, sales enablement apps, mobile sales enablement, crm
    
Adobe
White Paper Published By: Adobe     Published Date: Aug 04, 2015
The survey offers a big picture view of the investments in mobile by leading marketers—and what it will take to stay on top.
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mobility, mobile leaders. mobile, smartphones, customer engagement, mobile marketers
    
Adobe
White Paper Published By: Socialbakers     Published Date: Jul 22, 2015
In this exclusive Socialbakers report, we look at how National Geographic uses competitive analytics and content optimization strategies to keep up with audiences and remain one of the most engaging social brands in the world.
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social media, social media best practices, content optimization, engagement, social media engagement
    
Socialbakers
White Paper Published By: Socialbakers     Published Date: Jul 22, 2015
n our report on the most-Socially Devoted brands in the Fashion industry, you can find out which practices to adopt to help turn your fashion brand into a powerhouse.
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social customer care, social media, social, engagement, social media engagement
    
Socialbakers
White Paper Published By: Socialbakers     Published Date: Jul 22, 2015
This report explores how the best pet food marketers have made targeted gains in Fan growth, engagement, and post efficiency.
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social media, social, brand, social metrics, optimise content
    
Socialbakers
White Paper Published By: Socialbakers     Published Date: Jul 22, 2015
In this report, we dive deep into the unique baby food marketing environment to find how the best social marketers at baby food brands build communities, engage new and existing audiences, and optimize their paid strategy.
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social media, social, social marketers, engagement, get value from social marketing
    
Socialbakers
White Paper Published By: Socialbakers     Published Date: Jul 22, 2015
This report explores how the best confectioners have found content trends that enable them to reach more Fans and prospects than ever, on a more efficient budget.
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social media, social marketing, humor to get value from social media, social metrics, social
    
Socialbakers
White Paper Published By: Marketo     Published Date: Jul 13, 2015
In this ebook, we define each of those five principles, and show you what an engagement marketing strategy truly looks like. To learn how you can use engagement marketing techniques in your own marketing, download our ebook: The 5 Principles of Engagement Marketing.
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engagement marketing, data, interactions, targeting, marketing
    
Marketo
White Paper Published By: FollowAnalytics     Published Date: Jun 26, 2015
Download this whitepaper to understand the importance of creating relevant push messaging that engages rather than alienates your users.
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followanalytics, push marketing, push messaging, messaging, mobile marketing
    
FollowAnalytics
White Paper Published By: LogMeIn     Published Date: Jun 23, 2015
This report will help companies understand the relationship between support interactions, channels, and improving loyalty by investing in the right technology and resources to keep up with customers’ ever-changing behavior and preferences.
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improving loyalty, customer loyalty, customer care, contact center, multi-device
    
LogMeIn
White Paper Published By: LogMeIn     Published Date: Jun 23, 2015
This infographic provides a glimpse of the global insights gathered in Ovum's research report and highlights the current state of customer service, customers' preferences and where companies are falling short.
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improving loyalty, customer loyalty, customer care, contact center, multi-device
    
LogMeIn
White Paper Published By: LogMeIn     Published Date: Jun 23, 2015
This white paper reveals how to become mobile-minded enough to win with customers.
Tags : 
mobility, mobile-minded, mobile devices, go mobile, customer relationship
    
LogMeIn
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