video

Results 251 - 275 of 1285Sort Results By: Published Date | Title | Company Name
Published By: Cisco     Published Date: Jan 08, 2016
Financial services customers are increasingly going digital, but human assistance continues to play a pivotal role — especially in the purchase journey — and many banks still only allow customers to get this assistance over the phone or in a branch. To improve the customer experience, increase the productivity of frontline experts, and increase sales, eBusiness and channel strategy executives should consider weaving human advisors and digital technologies together with video banking. Success will require more than just a simple video call. eBusiness and channel strategy executives need to ensure that video banking capabilities let prospects collaborate effectively with an expert when and where they choose and that experts are supported by the right processes, tools, and training.
Tags : 
cisco, video banking, driving digital sales, improving customer experience, best practices, small business, finance
    
Cisco
Published By: Cisco     Published Date: Feb 12, 2016
Contact center infrastructure vendors continue to expand their solution offerings to include broader feature sets, including omnichannel routing, and alternative delivery models. Companies should evaluate vendors' technology and ability to deliver in relevant regions.
Tags : 
gardner magic quadrant, cisco, contact center, omnichannel routing, best practices, cloud computing, application performance management, business activity monitoring, business analytics, business process automation, data center
    
Cisco
Published By: Cisco     Published Date: Feb 12, 2016
Video collaboration opens up opportunities for greater interaction and innovation, regardless of industry. Everyone benefits. For example, in healthcare, video is dramatically changing the way institutions interact with customers and professionals. In recent years, a number of hospitals across the United States have been subscribing to video and voice call centers that enable them to share language interpretation services, psychiatric care services and other developing capabilities. In the process, video collaboration is affecting business outcomes, changing business processes and helping healthcare facilities achieve scale, cost and efficiency not seen before.
Tags : 
industry innovation, business practices, best practices, video collaboration, network management, network performance, content delivery, content integration
    
Cisco
Published By: Cisco     Published Date: Feb 12, 2016
See how Cisco video collaboration tools can help your business get back to getting things done.
Tags : 
video collaboration tools, cisco, best practices, software tools, application integration, business activity monitoring, business integration, business process management, enterprise software
    
Cisco
Published By: Cisco     Published Date: Feb 23, 2016
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video
Tags : 
cloud computing, cisco, contact center, best practices, cloud network, storage management, data integration, data quality, data center
    
Cisco
Published By: Cisco     Published Date: Feb 23, 2016
Historically, the speed of a wired connection at the access edge has always been faster than that of a wireless connection. This means workers had to choose between the performance of wired connectivity and the convenience of a wireless connection. Consequently, workers often had to modify the way they worked— first, finding a wired port to use for high-bandwidth applications, such as video or streaming media, and then shifting to wireless connections when the need to be mobile was more important than having the performance of wired.
Tags : 
wireless connection, business practices, applications, connectivity, wireless, bandwidth management, network management, network performance, network performance management
    
Cisco
Published By: Cisco     Published Date: Feb 23, 2016
Cisco® Unified Access establishes a framework that securely, reliably, and seamlessly connects anyone, anywhere, anytime, using any device to any resource. This framework empowers all employees with advanced services, taking advantage of an intelligent, enterprise-wide network to increase revenue, productivity, and customer satisfaction while reducing operational inefficiencies across the business. Cisco Unified Access includes services-rich network edge systems and combines a core network infrastructure embedded with integration of productivity-enhancing advanced technologies, including IP communications, mobility, security, video, and collaboration services.
Tags : 
framework, network infrastructure, communications, optimization, network management, best practices, productivity
    
Cisco
Published By: Cisco     Published Date: Apr 18, 2016
Ooyala manages rapid growth with Cisco Metapod™ to enable efficient, streaming HD video services.
Tags : 
    
Cisco
Published By: Cisco     Published Date: Apr 20, 2016
See Jack? Oh no. Jack is frustrated. He wants to know something: Why can't the people at his agency meet and collaborate on the web with anybody, anywhere, at a moment's notice, without worrying about security?
Tags : 
cisco webex, security, fedramp, web conferencing, video conferencing, networking, wireless, business technology
    
Cisco
Published By: Cisco     Published Date: Apr 20, 2016
Be more productive, collaborative, and get more done faster using Cisco WebEx Meeting Center — the proven industry leader in web and video conferencing. As a FedRAMPcompliant service, you can use Cisco WebEx to hold regular meetings with anyone — regardless of location. Manage projects, host meetings, and make faster, more informed decisions by keeping everyone on the same page with meetings that allow everyone to see, hear, and view the same information at the same time. And host engaging and creative sessions with colleagues, internal teams and other agencies.
Tags : 
cisco webex, meeting center, security, web conferencing, video conferencing, fedramp, networking, wireless, business technology
    
Cisco
Published By: Cisco     Published Date: Apr 20, 2016
Go ahead. Create and join meetings easily from your computer or mobile device. Invite participants to share content in real time. See who you’re talking to. All in a highly secure environment. This is now reality for government agencies, thanks to Cisco WebEx® Web Conferencing, a FedRAMP-compliant service. As a FedRAMP-compliant solution provided by the market leader in web and video conferencing, Cisco WebEx Web Conferencing lets you: • Easily meet face to face with meeting participants from other locations • See and hear the same information at the same time with attendees • Collaborate and increase productivity without the need for travel • Make meetings more engaging with high-definition (HD) video, audio, and content sharing
Tags : 
cisco webex, web conferencing, productivity, connectivity, government agencies, fedramp, video conferencing, networking, security, wireless, business technology
    
Cisco
Published By: Cisco     Published Date: Jun 21, 2016
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video.
Tags : 
    
Cisco
Published By: Cisco     Published Date: Jun 21, 2016
In today’s global economy, innovation matters. For teams to innovate rapidly and with great frequency, they must be able to clearly communicate and closely collaborate. Miscommunication, misunderstanding and misinterpretation only leads to costly errors, bottlenecked business processes and market misfires. Most of these issues are avoidable.
Tags : 
    
Cisco
Published By: Cisco     Published Date: Jun 21, 2016
In today’s global economy, innovation matters. For teams to innovate rapidly and with great frequency, they must be able to clearly communicate and closely collaborate. Miscommunication, misunderstanding and misinterpretation only leads to costly errors, bottlenecked business processes and market misfires. Most of these issues are avoidable.
Tags : 
    
Cisco
Published By: Cisco     Published Date: Jun 21, 2016
Historically, the speed of a wired connection at the access edge has always been faster than that of a wireless connection. This means workers had to choose between the performance of wired connectivity and the convenience of a wireless connection. Consequently, workers often had to modify the way they worked— first, finding a wired port to use for high-bandwidth applications, such as video or streaming media, and then shifting to wireless connections when the need to be mobile was more important than having the performance of wired.
Tags : 
    
Cisco
Published By: Cisco     Published Date: Jul 08, 2016
Historically, the speed of a wired connection at the access edge has always been faster than that of a wireless connection. This means workers had to choose between the performance of wired connectivity and the convenience of a wireless connection. Consequently, workers often had to modify the way they worked— first, finding a wired port to use for high-bandwidth applications, such as video or streaming media, and then shifting to wireless connections when the need to be mobile was more important than having the performance of wired.
Tags : 
    
Cisco
Published By: Cisco     Published Date: Jul 11, 2016
The 2015 Aragon Research Globe™ for web and video conferencing examines 22 major providers in the market. Emerging use cases make real-time collaboration a strategic imperative that requires proper planning and execution.
Tags : 
    
Cisco
Published By: Cisco     Published Date: Jul 11, 2016
In today’s global economy, innovation matters. For teams to innovate rapidly and with great frequency, they must be able to clearly communicate and closely collaborate. Miscommunication, misunderstanding and misinterpretation only leads to costly errors, bottlenecked business processes and market misfires. Most of these issues are avoidable.
Tags : 
    
Cisco
Published By: Cisco     Published Date: Jul 11, 2016
This document contains the results of WR’s independent, third-party testing, and our overall opinions of the Cisco TelePresence SX10 Quick Set group video conferencing system.
Tags : 
    
Cisco
Published By: Cisco     Published Date: Jul 11, 2016
Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video. Cloud solutions allow contact centers to gain access to new technology capabilities and channels on demand with the ability to scale up quickly. They offer the best technology innovation as well as the ability to scale agents up and down as business needs change. This whitepaper provides background on cloud contact centers, their advantages and the essential considerations for selecting a vendor.
Tags : 
    
Cisco
Published By: Cisco     Published Date: Sep 07, 2016
This white paper shows 8 ways to build your business advantage.
Tags : 
    
Cisco
Published By: Cisco     Published Date: Sep 07, 2016
This white paper displays the proper essential insights needed to drive rapid growth and effective innovation with collaboration solutions.
Tags : 
    
Cisco
Published By: Cisco     Published Date: Nov 30, 2016
Are meetings a “soul sucking waste of time,” as a columnist for the British newspaper The Guardian suggests?1 They could be if they’re unproductive, boring, too many of them, or all of the above. The solution may lie in technology, if used properly. “Technology is essential to innovating the conference call and boosting staff engagement,” according to a Harvard Business Review column.2 Video, for instance, may enhance “connectedness between participants” and help them see reactions to one another’s ideas.3
Tags : 
    
Cisco
Published By: Cisco     Published Date: Nov 30, 2016
It's important to be prepared for any meeting — and online meetings are no exception. The value of video conferencing and webinars is well established. But online meetings have different things to consider than when meeting in-person. Users responding to an IDG Research Services survey cited technology challenges, reliability of network connections, and participant engagement as the top obstacles that they face when collaborating online
Tags : 
    
Cisco
Published By: Cisco     Published Date: Dec 21, 2016
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video. Cloud solutions allow contact centers to gain access to new technology capabilities and channels on demand with the ability to scale up quickly. They offer the best technology innovation as well as the ability to scale agents up and down as business needs change. This whitepaper provides background on cloud contact cen
Tags : 
    
Cisco
Start   Previous    4 5 6 7 8 9 10 11 12 13 14 15 16 17 18    Next    End
Search      

Search the Library

Add Research

Get your company's research in the hands of targeted business professionals.