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Published By: Dell     Published Date: May 07, 2015
Protect against hackers by upgrading to new desktops featuring Intel’s hardware-enhanced security and supporting software. Innovative hardware enhancements, built into Intel®-powered desktops since mid-2013, “harden” key information and commands normally executed in software, giving your business maximum protection. Read this paper to learn what your organization can do to overcome security challenges.
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Dell
Published By: Dell     Published Date: Jan 29, 2019
White Paper Published by Dell Both public and private organizations acknowledge that managing the PC life cycle becomes more complicated and expensive as the variety of PC devices and employee workstyles increase. In order to be fully productive, different groups of employees have different needs in terms of end-user device hardware, software, and configuration. Dell and Intel® commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by leveraging Intel® Core™ vPro processors and Dell’s ProDeploy Plus and ProSupport Plus services.
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Dell
Published By: Dell     Published Date: Feb 04, 2015
This IDC white paper considers the approaching end of extended support for Windows Server 2003 and explores the Windows migration options that are available to customers and the benefits associated with a modernization effort. It also evaluates the risks that customers face if they do not move off of Windows Server 2003 prior to the conclusion of extended support.
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Dell
Published By: Dell     Published Date: Feb 04, 2015
Microsoft is discontinuing support for Windows Server 2003 in July 2015, so now is the time to start planning your move and avoid possible server management, performance, security and compliance issues. This paper explores the new features and benefits of Windows Server 2012 R2, as well as key considerations for moving from legacy platforms. You'll also learn how Dell Software can help you prepare for the move.
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Dell
Published By: Dell     Published Date: May 07, 2015
This whitepaper will tell you how to future-proof your infrastructure as you prepare for cloud migration.
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Dell
Published By: Dell EMC     Published Date: Aug 06, 2018
Technology is transforming how we do our jobs, and employees expect the business to accommodate their work habits. › Companies must identify roles and profiles and support their needs. Not every employee will require the same devices to get their jobs done efficiently and effectively. It is paramount for organizations to seek out specific devices to enable different worker personas. › IT must become a trusted partner to keep security top of mind. Employees showed a lack of trust toward IT when facing an issue with their device or ecosystem. It is imperative for IT to become part of the solution and not the problem; otherwise, workers will find ways to go around security policies and fix problems on their own, putting the firm at even more risk. › Employees require a more complete ecosystem. Employees need not only devices to get their jobs done effectively but an entire ecosystem as well. Without this, businesses will fall further behind in a fiercely competitive market and lose employ
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Dell EMC
Published By: Dell EMC     Published Date: Aug 06, 2018
When buying a workstation, price-performance matters. But it’s not the only consideration. Also important is aligning features and capabilities with user applications and workloads. So are system optimization, expandability and support. While many buyers — especially in graphics, video and multimedia fields — might consider Apple’s iMac, iMac Pro and MacBook Pro models best suited to their needs, they may be selling themselves short in many ways. This paper provides a checklist for buyers to compare Apple’s newest high-end offerings with the latest Dell Precision workstations.
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Dell EMC
Published By: Dell EMC     Published Date: Aug 06, 2018
Transforming IT to meet the emerging requirements of a rapidly advancing digital economy is a priority for most companies today. Market economies and quickly evolving digital interactions are driving new and increasing demands on IT infrastructure for organizations of all kinds – from small businesses to enterprises to public institutions. IT requirements to support a variety of digital use paradigms (personal devices, IoT, VMs, VDI) are changing quickly, and organizations need to respond in order to be competitive in this evolving digital world.
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Dell EMC
Published By: Zendesk Ltd     Published Date: Sep 11, 2018
Customers have caught on that support interactions are getting better. When they reach out, they’ve come to expect an instant response that says “we’re here for you”. When they want information, it’s expected to be accurate, up-to-date, and easily accessible. Essentially, they come to expect efficiency during support interactions. As a result, businesses are becoming more cognizant of their self- service offerings. Customers want to be left feeling empowered; it’s even better when they can do so on their own. Self-service saves time for agents, cuts down on organizational costs, and leaves the customer with a positive outlook of a brand. This eBook delves into how AI can enhance your customer self-service offerings with automatically-generated knowledge bases, content cues for your service agents, and chatbots.
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customer service, customer experience, artificial intelligence, chatbots, self-service
    
Zendesk Ltd
Published By: Zendesk Ltd     Published Date: Sep 11, 2018
Even if companies understand that an omnichannel approach performs better in terms of operational metrics and meeting customer expectations, there’s still the question of how to do it. How should companies go about adopting an omnichannel support solution?
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Zendesk Ltd
Published By: Zendesk Ltd     Published Date: Sep 11, 2018
As companies increasingly look to provide a better experience for customers, offering support across multiple channels is becoming more popular than ever. According to the Aberdeen Group, companies doubled the number of channels they use to interact with customers between 2012 and 2017. But there’s a difference between providing support on a few channels and delivering a truly integrated omnichannel solution. Using the Zendesk Benchmark, our crowd-sourced index of customer service interactions from 45,000 participating organizations across 140 countries, we examined why companies are going omnichannel and what sets the companies using Zendesk for omnichannel support apart from everyone else.
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Zendesk Ltd
Published By: Dell     Published Date: Feb 04, 2015
More than 23 million servers in the world are still running on the Microsoft Windows Server 2003 operating system, making it the most popular engine for serving information and applications globally for over a decade. But, starting in July 2015, Microsoft will no longer provide basic support for it.
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dell, windows, microsoft, modernization, management, modernization, server, 2003, 2012, support, services, efficiency, cost, platforms, future, mobility, standardization, transformation, challenges, applications
    
Dell
Published By: Dell     Published Date: Feb 04, 2015
Migrating your enterprise to a modern Microsoft® Windows® operating system is a complex process that can strain IT resources. That’s why Dell is focused on helping customers meet the deadline of the decade: On 14 July 2015 support for Windows 2003 will cease. The strategic value to efficient Windows migration is application, hardware and deployment readiness.
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dell, windows, microsoft, modernization, management, modernization, server, 2003, 2012, support, services, efficiency, cost, platforms, future, mobility, standardization, transformation, challenges, applications
    
Dell
Published By: Dell     Published Date: Feb 04, 2015
Technology is moving fast and your data center needs to keep up so your business can thrive. Migrating to the latest platforms and solutions, such as Windows® Server® 2012 R2, lets you take advantage of its virtualization advancements and tap into the Microsoft cloud OS. Combined with unique innovations featured in Dell server, storage and networking solutions, you can do more than modernize your IT — you can transform it.
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dell, windows, microsoft, modernization, management, modernization, server, 2003, 2012, support, services, efficiency, cost, platforms, future, mobility, standardization, transformation, challenges, applications
    
Dell
Published By: Dell     Published Date: Feb 04, 2015
In the last few years there have been radical changes in the ways organizations operate and people work. Explosion of data, increased mobile demands, and the globalization of business in general are making 24/7 access to people and information the norm. Sophisticated cyber attacks are requiring robust systems security designed to counter new threats. And velocity is now essential when delivering new IT services.
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dell, windows, microsoft, modernization, management, modernization, server, 2003, 2012, support, services, efficiency, cost, platforms, future, mobility, standardization, transformation, challenges, applications
    
Dell
Published By: Dell     Published Date: Feb 04, 2015
With support for Windows Server 2003 ending, transitioning to Server 2012 is clearly a must for companies. While migration will be an adjustment for organizations relying on niche applications that are 10 years old, the costs of not upgrading to Server 2012 could prove fatal.
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dell, windows, microsoft, modernization, management, modernization, server, 2003, 2012, support, services, efficiency, cost, cloud, platforms, future, mobility, standardization, byod, virtualization
    
Dell
Published By: Dell     Published Date: Feb 04, 2015
This IDC white paper considers the approaching end of extended support for Windows Server 2003 and explores Windows Server migration options, hardware/software replacements, and support services to help customers tackle a modernization effort. It also evaluates the benefits that customers can enjoy, thanks to a move off of Windows Server 2003 prior to the conclusion of extended support.
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dell, windows, microsoft, modernization, risk, management, modernization, idc, server, 2003, support, services, efficiency, cost, cloud, platforms, future, mobility, standardization, byod
    
Dell
Published By: Dell     Published Date: Feb 02, 2015
While Windows 7 and Windows XP continue to dominate the market, Windows 8 adoption has been fairly slow, especially in the enterprise. The end of support for Windows XP now creates a season of needed change. Prepare now to address both the challenges and opportunities of this wave of OS migrations by downloading this IT handbook. Read it for insights into planning and preparation, hardware and software compatibility considerations, as well as end user training and implementation.
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dell, windows, productivity, security, apps, integration, platforms, microsoft, business, management, budget, training, windows 7, windows 8, mobility, security, compatibility, support, training, byod
    
Dell
Published By: Dell     Published Date: Feb 02, 2015
Many enterprises, educational institutions, and government agencies find themselves still managing both legacy end-user hardware and an antiquated OS. The time has come to move to modern Windows options and given the gamut of robust computing hardware, upgrading both at once simply makes good sense. Download this paper to discover how your organization can benefit from the combination of reduced staff costs, fewer operational problems, lower operational costs and improved productivity, the organization realizes significant cost savings.
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dell, windows, productivity, security, apps, integration, platforms, microsoft, business, management, budget, training, windows 7, windows 8, mobility, security, compatibility, support, training, byod
    
Dell
Published By: Cisco     Published Date: Jun 21, 2016
Enterprises are leveraging advancements in what IDC calls “3rd Platform” technologies — cloud, Big Data, mobility, and social — to create new business opportunities and gain competitive advantage. These trends are putting more pressure on IT organizations to transform their datacenter operations to better support business initiatives aimed at reducing costs, increasing revenue, and strengthening customer relationships. This has driven increased demand for converged or integrated systems that provide the tools needed to reduce capital costs, improve operational efficiencies and, ultimately, increase agility within the datacenter.
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Cisco
Published By: Cisco     Published Date: Jun 21, 2016
Adversaries and defenders are both developing technologies and tactics that are growing in sophistication. For their part, bad actors are building strong back-end infrastructures with which to launch and support their campaigns. Online criminals are refining their techniques for extracting money from victims and for evading detection even as they continue to steal data and intellectual property.
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Cisco
Published By: HPE     Published Date: Mar 23, 2015
If you’ve noticed more employees accessing the corporate network using their personally owned mobile devices, you’re not alone. Many employees are boosting their productivity by using their smartphones and tablets at work. Gone are the days of corporate IT departments dictating the types of mobile devices that could access the network. Bring your own device (BYOD) policies, while increasing employee satisfaction and productivity, are straining corporate networks. This white paper describes the limitations of legacy networks, especially for supporting BYOD. Understanding these limitations can pave the way for a successful BYOD management policy for campus and branch networks.
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corporate network, personal devices, smartphone, tablet, legacy networks, byod
    
HPE
Published By: HPE     Published Date: Mar 23, 2015
With new technologies, new opportunities often emerge, especially in business. The advent of innovations, such as social media and mobile devices, is changing the ways businesses interact with customers and the ways in which customers desire to be engaged. Opportunities arising from the benefits of salesforce automation, business intelligence (BI), and customer relationship management (CRM) applications are providing new levels of insight, helping businesses acquire customers more efficiently and retain those customers longer. As a direct result, organizations that invest in better understanding potential customers are likely to see higher returns than those organizations that possess a more limited understanding of their customer base. Seeking the competitive advantage resulting from improved customer focus, IT organizations have increased investment in business intelligence and analytics and the underlying infrastructure to support those applications.
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HPE
Published By: HPE     Published Date: Mar 23, 2015
This Porter Consulting report analyzes enterprise campus networking solutions from Aruba Networks, Cisco, HP and Ruckus Wireless. The paper examines key business and technology trends affecting enterprises with 500-5000 employees. We identify fundamental requirements IT decision makers should consider when evaluating campus networking solutions including: • Ensuring simple, secure and cost-effective user access • Supplying adequate bandwidth and quality of service • Streamlining deployment and operations • Supporting emerging standards and technology requirements Our goal is to provide business and technical decision makers with a guide to the key players and their strengths.
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HPE
Published By: CA Technologies     Published Date: Nov 07, 2014
Découvrez dans ce livre blanc une technologie unique de gestion des caractéristiques de sécurité, de performances, de conformité et de support de tout type de périphérique, d’application, de contenu ou de courriel, qui préserve la qualité de l’expérience utilisateur mobile.
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mobile user experience, security features, security in the cloud, the mobile user experience, optimising the user experience, mobile computing, mobile data systems, mobile workers, wireless phones, cloud computing, business technology, mobile device management
    
CA Technologies
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