shopper

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Published By: InReality     Published Date: Jan 24, 2019
Your shoppers are changing quickly and often, and foot traffic is declining. Optimizing every shopper visit is more critical than ever. Traditional tools have failed to offer a sufficient remedy, but declining costs and growing capabilities in in-store retail analytics technologies is transforming how brands and retailers maximize dollars per square foot.
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InReality
Published By: InReality     Published Date: Feb 11, 2019
Whether they start in-store, on-the-go, or from their couches at home, today’s shoppers travel complex buying journeys, crossing multiple channels and devices— all while expecting retailers and brands to understand them and meet their growing expectations. This new study reveals what motivates in-store shoppers to make a purchase and keep them coming back again and again.
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InReality
Published By: Uberall     Published Date: Jan 24, 2019
Despite the headlines, retail isn’t headed for an apocalypse. But it is changing. A lot. Mobile commerce isn’t a beast that is going to drive your customers out of business, but how can you reassure them of that? Here are a few statistics to help channel partners paint the picture for your clients, and help them keep up with the latest changes in retail shopping!
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Uberall
Published By: Workplace by Facebook     Published Date: Dec 21, 2018
Almost half of all retail purchasing journeys now involve a mobile device. This means shoppers have more choice, and exposure to more influencers that shape their buying decisions. Download this info-graphic now to learn how consumers are evolving and how tools like Workplace by Facebook can help overcome these new challenges in the retail industry.
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Workplace by Facebook
Published By: Epicor     Published Date: Aug 30, 2018
As technology improves, lawn and garden retailers are relying more and more on their customer service to gain an advantage and differentiate themselves from the competition. Providing a pleasant customer experience can turn a first-time shopper into a lifelong buyer. In this guide, you’ll discover the important role mobile technology plays in delivering faster, service. Retailers everywhere are implementing mobile tools to empower their employees to support customers—from stock and pricing information to mobile checkout. Epicor Eagle N Series is a fully integrated retail management system that offers a whole host of mobile tools to help you service your customers, stay informed, and make decisions from anywhere. Read our guide and learn how the mobility of Epicor Eagle N Series can provide your retail business with a competitive advantage.
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retail store software, retail sales software, retail saas, business retail software, epicor eagle, benefits of epicor eagle, benefits of retail pos, advantages of retail saas
    
Epicor
Published By: Epicor     Published Date: Sep 07, 2018
As technology improves, lawn and garden retailers are relying more and more on their customer service to gain an advantage and differentiate themselves from the competition. Providing a pleasant customer experience can turn a first-time shopper into a lifelong buyer. In this guide, you’ll discover the important role mobile technology plays in delivering faster, service. Retailers everywhere are implementing mobile tools to empower their employees to support customers—from stock and pricing information to mobile checkout. Epicor Eagle N Series is a fully integrated retail management system that offers a whole host of mobile tools to help you service your customers, stay informed, and make decisions from anywhere. Read our guide and learn how the mobility of Epicor Eagle N Series can provide your retail business with a competitive advantage.
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retail store software, retail sales software, retail saas, business retail software, epicor eagle, benefits of epicor eagle, benefits of retail pos, advantages of retail saas
    
Epicor
Published By: Demandware     Published Date: Mar 16, 2016
How Quickly Can You Adapt? Most custom-built and on-premise commerce systems were not designed to support the rapidly-evolving shifts in consumer buying behavior. That’s where commerce platform choice - specifically, enterprise cloud commerce - makes all the difference. Learn why in the L2 E–Commerce Agility report.
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retail, commerce, shopping, mobile, behavior, agility, website development, emerging marketing, internet marketing, crm & customer care, e-commerce
    
Demandware
Published By: Salesforce Commerce Cloud     Published Date: Mar 22, 2016
How Quickly Can You Adapt? Most custom-built and on-premise commerce systems were not designed to support the rapidly-evolving shifts in consumer buying behavior. That’s where commerce platform choice - specifically, enterprise cloud commerce - makes all the difference. Learn why in the L2 E–Commerce Agility report.
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retail, commerce, shopping, mobile, behavior, agility
    
Salesforce Commerce Cloud
Published By: Carbonite     Published Date: Jul 18, 2018
© 2018 Carbonite, Inc. All rights reserved. Case study Diamond Foods’ Diamond of California® nuts are household staples for shoppers across the U.S. But constantly filling grocery store shelves with snacks requires intricate supply chain management that relies on critical business data, including complex spreadsheets and enterprise resource planning files, to keep production and deliveries on schedule. “If our critical servers go down or we lose important data on employee laptops, it has a direct impact on our bottom line,” says Kentrell Davis, Senior Client Support Services Analyst at Diamond Foods.
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Carbonite
Published By: Adobe     Published Date: Apr 23, 2018
KEY FINDINGS 1. Online holiday shopping season in 2017 tops expectations. Online shopping totaled $108.2B during the 2017 holiday season, representing 14.7% growth year-over year ($107.4B, 13.8% growth predicted) 2. The Thanksgiving weekend was one for the record books. Holiday shoppers took full advantage of deep discounts and spent over $19B dollars during the five days between Thanksgiving and Cyber Monday 3. Cyber Monday and Black Friday stay dominant and emerge as mobile mega-days. Cyber Monday was the first day with over $2.0B in mobile shopping alone 4. Big retailers won big, but small retailers competed on key days. The largest retailers saw big holiday season growth while smaller retailers had an advantage during the Thanksgiving weekend, particularly on mobile devices 5. Big markets drive holiday growth. The nation’s largest markets saw big growth, particularly on key days
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Adobe
Published By: Workplace by Facebook     Published Date: Sep 10, 2018
Body: Almost half of all retail purchasing journeys now involve a mobile device. This means shoppers have more choice, and exposure to more influencers that shape their buying decisions. Learn consumers are evolving and how tools like Workplace by Facebook can help overcome these new challenges in the retail industry.
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collaboration software, collaboration portal, business communication, workforce management, project management, team work
    
Workplace by Facebook
Published By: MicroStrategy     Published Date: Sep 09, 2014
Improve revenue, loyalty, and productivity while controlling costs. It’s a given: Most shoppers are now armed with a mobile device when they enter a retail store. They are highly informed and expect retail employees they interact with to be at least, if not more knowledgeable about a store’s products, promotions, and services. This white paper outlines the 5 key benefits of a winning mobile app strategy, including new ways retailers can effectively leverage mobile technology as a competitive advantage. With the average shopper looking at their phone more than 150 times a day, learn how leading retailers leverage mobile technology to: Enhance customer experience Drive sales Boost customer loyalty Achieve operational efficiencies Download this white paper to find out how retailers with a powerful, effective mobile app program in place can win the battle for shoppers’ eyes and ears — and wallets.
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mobile apps, customer experience, customer loyalty, operational efficiencies, mobile technology, sales lift, customer loyalty, best practices, mobile workers, smart phones, wireless phones, customer interaction service, customer relationship management, customer satisfaction, customer experience management
    
MicroStrategy
Published By: Phunware     Published Date: May 22, 2014
Retailers and mall owners now have a major opportunity to differentiate their brands and locations, more deeply engage their customers, and jump ahead of competitors. Get insight on, gaining a competitive advantage with mobile, monetizing store traffic through mobile, the importance of the mobile shopper connection and engaging shoppers with location-aware mobile apps.
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shopper whitepaper, software development, interactive marketing, customer experience/engagement, retail
    
Phunware
Published By: Zooz Payments     Published Date: Nov 27, 2015
Learn how international online shoppers prefer to complete their purchases. Understand how to offer the most compelling payment method to the largest international markets.
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online payments, ecommerce payments, ecommerce, credit card processing, online gateway, payments solutions, payment systems, electronic payment systems, process online payments, risk management, e-commerce solutions, payment processing, shopping cart software, trust and security
    
Zooz Payments
Published By: Bazaarvoice     Published Date: Aug 12, 2013
It’s well known that social content has been proven to increase traffic, engagement, and sales – especially during the holidays. This step-by-step guide will help ensure you're setup for social success this holiday season and into 2014.
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holiday campaigns, engaging shoppers, engaging consumers, consumer engagement, customer engagement, branding, retail
    
Bazaarvoice
Published By: Adobe     Published Date: Mar 21, 2017
It’s such a diverse space, and today’s discerning shoppers rightly want a consistently great retail experience. This means a fully personalised and user-friendly service, across multiple devices and touchpoints. Nowadays, a run-of-the-mill digital experience just doesn’t cut it.
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Adobe
Published By: Salesforce Commerce Cloud     Published Date: Sep 01, 2016
What opportunities are there for retailers to elevate the shopping experience and grow revenue? The Demandware Shopping Index takes a look at more than 400 million shoppers across the globe to identify trends and consider vital shopper metrics including frequency, conversion, average order values and much more. Download your free version of the Shopping Index today!
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demandware, shopping index, retail, shoppers, consumers, shopper metrics, enterprise applications, business technology
    
Salesforce Commerce Cloud
Published By: Salesforce Commerce Cloud     Published Date: Sep 16, 2016
In this report from Salesforce Commerce Cloud, formerly Demandware, several key areas are analyzed, from shopper context and experience to intent and conversion, all areas which are vital to today’s digital retailing, and how leaders in the space approach mobile shopping. Download the report now!
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demandware, retail, mobile shopping report, mobile, mobile shopping, enterprise applications, business technology
    
Salesforce Commerce Cloud
Published By: IBM APAC     Published Date: Sep 25, 2017
As technology has progressed companies have always taken advantage of it to evolve how they engage with their customers. But today, something different, more fundamental is happening. How shoppers and buyers want to interact and transact with companies is changing dramatically, driven by the fusion of physical and digital channels.
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technology efficiency, market dynamics, data privacy, data security, device management, platform management, enterprise management
    
IBM APAC
Published By: Epicor     Published Date: Apr 04, 2016
To succeed in today’s challenging climate, distributors must keep pace with change, manage the complexities of growth, and keep their current accounts happy while attracting new customers. Download this white paper to learn how you can smoothly and efficiently grow a modern, integrated distribution business that customers will love. You’ll discover the five goals you can pursue to ensure your company’s secure growth: • Attract and sell to eCommerce shoppers • Convert one-time shoppers into business accounts • Become the preferred supplier in your field • Optimize for business efficiency • Defend your current accounts
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epicor, distribution, business efficiency, ecommerce, enterprise applications, business technology
    
Epicor
Published By: Monetate     Published Date: Sep 30, 2014
One company dominates all the rest in the quest for consumer budgets—Amazon. The secret to this success is laser-focused on one objective: delivering a customer experience that converts. But how do they do it? This white paper examines five features and sales tactics that Amazon uses to convert shoppers (and five tactics it doesn’t use) to show you how you can achieve equal?or even higher?growth rates than Amazon.
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online retail, amazon, customer experience, sales tactics, emerging marketing, internet marketing, business intelligence, market research, usability
    
Monetate
Published By: Monetate     Published Date: Oct 05, 2018
So you’re thinking about personalisation. Great. You’ve come to the right place. Your timing is good, too. FitForCommerce found that 71% of shoppers agree personalisation makes it easier to find the products that they want to buy. And when products are easy to buy, you can sell more of them. But deciding you want to personalise the shopping experience for your customers is just the beginning. You also need an agile software partner to help you deliver that experience, so you can quickly respond to changing customer behaviours and preferences. To get the most value out of your potential software partner, we recommend you ask tough questions to make sure your investment will help you meet your business goals. Here are our top nine questions to ask a potential personalisation partner.
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Monetate
Published By: Monetate     Published Date: Oct 22, 2018
Monetate Intelligent Recommendations automates recommendations at scale without sacrificing any of the control you require. Our proprietary algorithms know what to serve each individual shopper to maximise brand value, while still allowing the control of an unlimited number of business guardrails defined by you.
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monetate, intelligent, recommendations, business, individual, automation
    
Monetate
Published By: Sage Software (APAC)     Published Date: Nov 28, 2018
91% of shoppers research products online before making a purchase in a brick-and-mortar store. To remain competitive and grow, it's now imperative for retailers to deliver a seamless shopping experience across all channels. Download our new whitepaper to find out how an Enterprise Management solution can help you deliver the experience today's customer expects.
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Sage Software (APAC)
Published By: Intel     Published Date: Sep 14, 2018
Today’s tech savvy consumers are continually driving organizations to deliver a modernized shopping experience. To achieve this, retailers are pushing the edge on developing non-traditional ways in delivering sales messages. One of the best ways to engage shoppers with an in-store digital presence is through modern adaptive signages. Modern signages enable two-way interaction between customers and businesses, tapping onto cutting-edge technologies such as sensors and analytics to respond to customer behavior—helping retailers customize content on the fly. Find out how Giada Technology leveraged on Intel® processors to power up their cloud terminals to pre-process signage, sensor, and mobile data to efficiently exchange information with the cloud. Retailers are better positioned to present contextual promotions to the shoppers, delivering benefits of lesser wait-time and increased customer satisfaction.
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Intel
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