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Published By: HERE Technologies     Published Date: Jan 16, 2019
Audience segmentation is key for successful ad campaigns. Without it, a brand is flying blind – wasting spend and resources. However, the good news is that increasingly sophisticated technology makes it possible for brands to gain a deeper understanding of their target audiences – and how to reach them. This is especially true of location intelligence-driven advertising which can give more timely and complete insights into audiences than ever before. As one of the world’s leading location platforms in 2018, HERE Technologies shares insights and solutions to buying location data for better audience segmentation. Find out about the challenges and questions to ask when buying location data and download the Buyers Guide for Marketers.
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location data, ad tech, location targeting
    
HERE Technologies
Published By: Zendesk     Published Date: Jan 03, 2019
To successfully meet customer demands for more immediate, personalized attention, companies are leveraging new technologies that go beyond traditional voice and email. By implementing such channels as live chat, social media, mobile apps, SMS/text messages, self-help solutions, and more, companies can now be ready wherever and however the customer wants. The following report, sponsored by Zendesk, is based on an online survey of 1,044 U.S. consumers who have received online or phone customer service. The research goal was to better understand present customer expectations and to quantify the impact of customer service on business results. Questions were asked about past experiences with customer service, as well as preferences and opinions. Certain questions were repeated from a similar 2013 survey to enable trend analysis.
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Zendesk
Published By: Spredfast     Published Date: Nov 15, 2018
How Top Brands Automate Social Service Practices Today’s conversational commerce requires brands to provide immediate answers to their customers’ questions. Chatbots and artificial intelligence are fast becoming critical tools for customer service, bringing speed and scale that ensures a superior experience. But what are the best practices that marketers need to know to tackle the challenges of customer service automation? ?Learn from experts from General Motors, Booking.com and Spredfast about how to bring automation into your CX workflows and bolster your social service strategies. You’ll find out: How to think about automation for your business? How chatbots enhance your agent workflows?? ??How Booking.com and GM are using AI to drive inspiration and customer? service efficiencies??
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Spredfast
Published By: AWS     Published Date: Dec 19, 2018
Migrations to the cloud sometimes face difficulties in transitioning apps, operational inconsistencies, and incongruent networks. VMware Cloud on AWS is an on-demand hybrid cloud service designed to preserve existing investments and legacy applications, while reaping the rewards of cloud scalability and flexibility. But what are the right use cases for VMware Cloud on AWS, and how do you best approach this new solution? Download our webinar to find answers to both questions, and to see specific use cases like migration, disaster recovery, and M&A integration. Download our webinar to learn How to prepare and validate your environment for integration The right circumstances for and expected benefits of deploying VMware Cloud on AWS The value of deploying a right-sized VMware Cloud on AWS environment based on your application needs
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AWS
Published By: Workday     Published Date: Sep 19, 2018
Hoarding data isn’t doing much to help your financial services firm if you can’t easily combine data from multiple sources and quickly run analytics. But there is a way to turn those heaps of data into actionable insights to get clearer answers to your biggest questions and better drive your firm’s strategy. Read the blog to learn how to improve your back end to go from data hoarding to decision-making.
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Workday
Published By: CloudHealth Technologies     Published Date: Jan 16, 2019
Whether you’re a leader of Infrastructure & Operations for a large enterprise or a mid-sized business looking to scale, you’ll likely have similar questions about multi cloud that need answers. Read this eBook for a better understanding of multi cloud architecture, and get answers to questions such as: What’s the difference between hybrid cloud and multi cloud? What are the top benefits and challenges of multi cloud? What is the value proposition of multi cloud management? What is a multi cloud strategy? Download this free eBook today to get started on your multi cloud management journey.
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CloudHealth Technologies
Published By: Epicor     Published Date: Jan 09, 2019
The plan is to move what you currently have onto a platform that gives you new capabilities to better support your transformation goals. Aberdeen Group has found that those who stay up to date with their ERP are, for example, almost three times as likely to have mobile ERP functionality, twice as likely to have integrated ERP and eCommerce, and five times more likely to have social business capabilities.1 Is it time for you to take the next step on your journey by moving to the Epicor ERP system? Consider these questions: XX How much time and money could your business save by eliminating inefficient processes, increasing worker productivity, and improving customer service? XX What goals can you achieve when your core software is integrated with Industry 4 .0 technologies to support the factory of the future? XX What would your business look like if you had real-time information to make informed business decisions that drive growth and profitability?
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Epicor
Published By: Epicor     Published Date: Jan 09, 2019
It’s important for American manufacturers to stay current if they wish to remain successful? Positioning yourself for growth means looking to the future and gaining efficiencies through new technologies? That’s why this question may be the most important one for your business— are you a future-ready manufacturer? Before you can adequately answer that question, you and the members of your organization need to know the answers to these three questions: X Where are we today? X Where do we want to be in three to five years? X How can we embrace innovation and automation? If decision-makers in your organization can’t answer these questions, you have bigger issues than you may realize? At the very least, tackling these tough questions now will put you ahead of competitors who are consumed with putting out today’s fires rather than focusing on growth opportunities? Manufacturers that aren’t prepared for the coming global megatrends and don’t invest in breakthrough technologies will be rende
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Epicor
Published By: Epicor     Published Date: Jan 09, 2019
Behind the scenes of the world’s leading industrial and manufacturing companies, a profound digital transformation is now underway .1 As with any profound transformation, the opportunities for competitive advantage and growth are enormous, but so are the challenges . How do you determine what your next digital transformation steps should be? How do you position your manufacturing business to take the next step—and the one after that? This eBook will help you answer these questions . In it we will: XX Introduce the role of visibility in digital transformation XX Consider three key trends that are shaping the future of manufacturing by delivering the visibility that enables transformation: – Growth of the Internet of Things (IoT) – The advance of analytics – The migration of applications to the cloud XX Identify the traits you need in your core systems to take advantage of these trends—giving you the visibility to identify and take the steps that will help transform your business into
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Epicor
Published By: Veeam Software     Published Date: Nov 28, 2012
Windows Server 2012 represents a paradigm shift from the traditional client/server model to a new cloud-based infrastructure. Is your business ready? Download this whitepaper to learn the 7 key questions you need to answer now
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hyper v, servers, storage, cloud based infrastructure, storage solutions, data center, backup and recovery, disaster recovery
    
Veeam Software
Published By: WhatCounts     Published Date: May 05, 2010
Lifecycle marketing is changing the way companies interact with prospects and customers through the email channel. This white paper explores five common questions and some ideas on how to jumpstart your lifecycle marketing efforts.
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lifecycle, email marketing, whatcounts, emarketing, roi, segmentation, nurturing, lead generation, compliance, email marketing services/software
    
WhatCounts
Published By: Site Pro PPC     Published Date: May 14, 2009
Thinking about hiring a PPC Manager? This Whitepaper explores some of the most important questions you can ask.
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site pro, ppc, ppc management, adwords, google, yahoo, msn, search marketing agencies
    
Site Pro PPC
Published By: Cantaloupe     Published Date: Mar 30, 2010
The hype about video search has just begun which means lots of questions, lots of new experts, and not enough time to sort through it all. This new whitepaper "An Effective Video SEO Strategy in Three Phases" will give you the blueprint for getting started and beyond. Learn all about: the 2 things you should be doing right now to improve your video search engine optimization; widespread myths about what works and what doesn't; Advanced tips for even greater results and more!
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cantaloupe, online video, social media, search, communication, facebook, twitter, seo, engagement, online video marketing
    
Cantaloupe
Published By: Zynapse     Published Date: Sep 10, 2010
UNSPSC enables preference item management, better spend analysis, supply standardization and information control. Whether you are deliberating on the need for a common product and classification standard for your company, or are an advanced UNSPSC adopter, we hope that "Adopting UNSPSC" will answer some of your questions and perhaps help you in some way to improve your purchasing and supply management processes.
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zynapse, erp projects, unspsc, data information, data management, governance, mdm, master data management, odm, mmdm, material, business intelligence, database development
    
Zynapse
Published By: StoryDesk     Published Date: Jan 04, 2013
What makes for a winning iPad presentation app for sales teams? How can interactivity keep prospects' attention focused? How can you use technology to make your message more memorable? Learn the answers to these questions and more.
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advertising agencies
    
StoryDesk
Published By: StoryDesk     Published Date: Mar 20, 2013
How much will it cost to build that iPad app for your sales team? Can an off-the-shelf solution work? What are the tradeoffs and risk of these options? Learn the answers to these questions and more.
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business intelligence, mobile marketing
    
StoryDesk
Published By: Consulternatives, LLC     Published Date: Feb 19, 2013
A short review of key questions to answer and areas of consideration when developing, deploying, and maintaining a Web project.
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Consulternatives, LLC
Published By: TARGUSinfo.     Published Date: May 20, 2010
The arrival of 3rd party data is changing the landscape of online targeting. There is an influx of companies offering these services. But, what works with your business model? How do you evaluate the options? THE QUESTIONS YOU NEED TO KNOW AND WHY: • Is there high fidelity data? • Is the provided data stable? • Is your partner built to last? • Does your partner use a transparent methodology? Download our guide to evaluating data providers and find out the importance and relevance of these terms and conditions.
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targus info, lead generation & automation
    
TARGUSinfo.
Published By: TargetMarketing     Published Date: Jun 04, 2010
You'll find in this complimentary report from Target Marketing, a breakdown of key segmentation areas, fundamental questions to ask to formulate effective segmentation plans, a six-step road map to a comprehensive segmentation process, three segmentation pitfalls to avoid, and more.
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napco, target marketing, customer segmentation, data management/analytics, direct mail/marketing
    
TargetMarketing
Published By: SAP     Published Date: Oct 22, 2018
The Future of Customer Experience: Five Essential Trends is part of a series examining life and business in the 21st Century. SAP Center for Business Insight worked with more than a dozen industry experts to answer these and other questions, uncovering five trends that will determine the customer experience over the next decade. This report examines each of these trends and offers recommendations for how brands should respond now to prepare.
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customer experience & engagement, digital transformation, sap
    
SAP
Published By: goTransverse     Published Date: Oct 15, 2015
Billing is a key moment of truth for all businesses. Every interaction with the customer ultimately gets filtered through billing. It’s an endless combination of quotes, account creation, orders, pricing, payments, settlement and subscriber management. If your company is looking to evaluate billing and subscription management vendors, this paper covers five must-ask questions your peers wished they had uncovered before signing the contract.
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goTransverse
Published By: Zendesk     Published Date: May 21, 2018
Customers are more technically savvy than everand have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers onlyseek direct interactions when they unsuccessfully exhaust their self-service options. This is backed up by data from American Express, which found that 48% of consumers prefer to speak with a customer service rep when dealing with complex issues, but only16% prefer the same contact for simple issues. The goal of this paper is simple: We want to help you build an all-in-one knowledge base, community, and customer portal. All of which can be accomplished with a help center like Zendesk Guide.
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Zendesk
Published By: Zendesk     Published Date: May 21, 2018
Your door is always open, regardless of your business or support hours. Today’s customers ask questions at any time of the day or night and will wait for you to respond (but not for long). This poses a challenge to most businesses: How can you anticipate which channels a customer will need or want, and how can you determine whether these channels will be efficient for your organization? The short answer is: you do. Customers want the ability to contact businesses in more than one way, and they expect each brand interaction to be consistent with the one before and after. Learn how with Zendesk's Omnichannel solution.
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Zendesk
Published By: HPE Intel     Published Date: Jan 11, 2016
You’re looking at flash storage because you see it’s taking the storage world by storm. You’re interested in accelerating business-critical applications, consolidating a virtual server or desktop deployment, trying to get ahead of your company’s data onslaught, or some combination of the above. This easy-to-read guide was developed to help arm you with key considerations and questions to ask before investing in a flash storage array for your business, today and for the future.
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HPE Intel
Published By: HPE Intel     Published Date: Mar 15, 2016
Are you asking the right questions about your data center? • Would you like your IT infrastructure to be faster and more agile? • Would you like to improve your cost structure? • Do you plan to adopt a hybrid IT infrastructure and become a service provider for your business? To adapt to and compete in our ultra-connected, data-driven, and digital world, you need to effectively plan, build, integrate, and manage your facilities, platforms, and systems to efficiently align your infrastructure resources.
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HPE Intel
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