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Published By: AWS     Published Date: Oct 07, 2019
Pokémon experienced massive growth in the number of downloads for their most popular gaming app. Ensuring customer data was managed, secured, and private was a top priority for their Information Security team. Join us to learn how Pokémon leveraged Sumo Logic on AWS to implement a security analytics solution to scale with their rapid growth. Pokémon will also discuss how they strengthened their overall security posture, gained a unified view of operations, and delivered on their core values of trust and child safety.
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AWS
Published By: Genesys     Published Date: Jun 08, 2018
In Gartner’s 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide, Genesys has once again maintained a leadership position. Placed furthest among all vendors in completeness of vision for 10 years and counting, our position continues to validate our mission to power the world’s best customer engagement solutions for organizations of all sizes—both in the cloud and on-premises. And according to Gartner peer insights, customers agree. “Great implementation that was on-time and on-budget!” — CTO in the finance industry “Solid platform with a lot of features at a reasonable cost.” — IT Manager of Software Engineering in the Services Industry Get the report now to learn: • How contact center vendors compare and which quadrant they are aligned to • Analyst views on the strengths and cautions of all participating vendors • How to evaluate key criteria to guide your decision-making process
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contact center, infrastructure, customer engagement, cloud, on-premises
    
Genesys
Published By: Genesys     Published Date: Jul 13, 2018
In today’s digital world, the messaging and texting that have become a prominent part of most people’s lives are a form of asynchronous messaging. These are a simple, convenient method of communication for people on the go, with varied time in response based upon intrigue and urgency. Asynchronous messaging has become so ingrained in consumers’ lives, an expectation has evolved that businesses should be able resolve issues just as quickly and easily, and on the customer’s timetable. To keep up with consumer expectations and offer differentiated customer experiences, there is a strong case for implementing capabilities where messages can be fielded by bots using artificial intelligence, with a human touch through skilled representatives, or a combination of both within the same conversation, without losing context. Download this white paper to learn about: • 6 benefits to asynchronous messaging in B2C customer experience and operations • Incorporating asynchronous messaging into your u
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Genesys
Published By: Genesys     Published Date: Dec 20, 2018
Successfully implementing and managing a comprehensive suite of customer experience technologies is essential for global businesses seeking to sustain high levels of customer experience and brand value. However, knowing how to temper the instinct to throw technology solutions at efficiency problems is what distinguishes global customer experience leaders from the rest. New technologies must be balanced with appropriate investment in human resources. This is the central finding of a global survey of over 550 senior executives conducted by MIT Technology Review to examine the pressures that shape their customer experience processes and the tools and strategies they employ to mitigate those challenges and continuously improve customer engagement. Read the report to get a detailed look at: • The strategies that differentiates an Iconic firm from other businesses • How strategies vary across regions based on maturity and customer expectations • Future innovation management and technology
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Genesys
Published By: Oracle HCM Cloud     Published Date: Nov 30, 2016
Becoming a high-performing team or organization is more than implementing a new process or initiative. Simply launching another program without vision, purpose, connection, meaning, communication, and belief —is just another program, and people see it for just what it is—and the chances that you will be able to move the organization forward are pretty slim. As an organization, how do you make sense of technology, culture, innovation, performance, the talent marketplace, demographics, and the need to deliver results?
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Oracle HCM Cloud
Published By: Ciber     Published Date: Jun 28, 2016
View this video to find out how banks realise that implementing digital processes will enhance the relationship they have with their customers.
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commercial banking, bank industry, customer relationships, digital banking
    
Ciber
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
" Aberdeen research has shown that when organizatins harneess the power of Flash, they are able to more effectively implement a digital transformation, build hybrid infrastructures, and gain increased agility and competitive advantage. In this eBook, we’ll explore how leading businesses can better their future with flash arrays that are Predictive, Cloud-Ready, and Timeles.. "
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
" Discusses trends that are leading modern IT to hyperconverged infrastructure, and the technical and business benefits that come from implementing a data center based on hyperconverged solutions such as HPE SimpliVity. "
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
"IT departments have to manage an infrastructure “duality” — the ability to deploy and manage two sets of applications, each with vastly diverse infrastructure requirements and service-level objectives. IDC found that by implementing next-generation apps on infrastructure designed for current-generation apps, such businesses risk putting their DX initiatives in jeopardy. HPE Synergy take key benefits of converged and hyperconverged infrastructure to the next level by operating on fluid (composable) compute, networking, and storage resource pools and are optimized for operations as well as applications. "
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
"Customers in the midst of digital transformation look first to the public cloud when seeking dramatic simplification, cost, utilization and flexibility advantages for their new application workloads. But using public cloud comes with its own challenges. It’s not always possible or practical for enterprises to retire their traditional, on-premises enterprise system still running the company’s most mission- critical workloads. Hybrid IT – a balanced combination of traditional infrastructure, private cloud and public cloud – is the answer. But a true hybrid IT deployment must go well beyond the current generation of hybrid cloud systems, where the on-premises and off-premises worlds have largely remained siloed and still have to be independently managed. This paper seeks to answer how to bring those siloes together by identifying eight essentials that must be met to achieve the ideal hybrid IT implementation."
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Hewlett Packard Enterprise
Published By: LogRhythm     Published Date: Jun 19, 2018
Security and risk management leaders are implementing and expanding SIEM to improve early targeted attack detection and response. Advanced users seek SIEM with advanced profiling, analytics and response features.
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siem, gartner, magic, quadrant, analytics
    
LogRhythm
Published By: CA Technologies     Published Date: Jul 19, 2017
• Planning for DevOps implementation encompasses people, processes and technology • CA Technologies delivers DevOps for Mainframe anchored by CA Application Lifecycle Conductor, which allows organizations to continue using their existing products • Catch a detailed evaluation of how CA compares to Compuware on Platform Support, Software Development Lifecycle, Integration and Extension of Enterprise Assets, Configuration and Administrative Management
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CA Technologies
Published By: Determine (Selectica)     Published Date: Sep 13, 2016
Budgeting is one of the main aspects within your control to influence profits and avoid maverick spend. Budgeting and planning help your organization invests resources to best benefit, based on cautious consideration rather than the urgency to make a short-term decision. Budgets are essential to sustain your company’s economic growth and implementing best practices will guarantee a bright future to your company.
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Determine (Selectica)
Published By: DellEMC and Intel®     Published Date: Oct 25, 2017
Over the last decade, converged infrastructure (CI) solutions have been used to implement virtualized infrastructure over a three-tier configuration that is packaged, sold and supported as a single entity. In place of three separate vendors supplying and supporting the three tiers, with CI, customers gain faster ordering, less problem-prone deployment and less administrator burden. Intel Inside®. Nya möjligheter på utsidan. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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DellEMC and  Intel®
Published By: IBM     Published Date: Apr 18, 2017
Master data management (MDM) programs provide ways to ensure that data is consistent in different systems throughout an organization, but poorly managed initiatives are large and complicated affairs. This handbook will provides practical advice on how to develop and implement successful MDM programs that can pay big business dividends. Discover expert advice on: - Strategies and tactics for effective MDM processes - The technology considerations that should be factored into project plans - The ramifications of incorporating pools of “big data” into MDM efforts - And more
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data management, data system, business development, software integration, resource planning, enterprise management, data collection
    
IBM
Published By: Lookout     Published Date: Mar 28, 2017
The modern organization has recognized the need to embrace mobile devices in the workplace. Some have fully implemented a bring-your-own-device (BYOD) program, while some have adopted a hybrid model of corporateowned and personally-enabled (COPE) devices. Many companies then choose to deploy an Enterprise Mobility Management (EMM) or Mobile Device Management (MDM) solution to enable some control of the mobile devices that access corporate data.
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mobile, security, modern, organizations, byod, lookout
    
Lookout
Published By: FinancialForce     Published Date: Dec 01, 2017
The #1 Accounting App on the Salesforce Platform. FinancialForce Accounting is a simple, yet powerful accounting application that is straightforward to learn, easy to implement and trouble-free to maintain. The perfect complement to Salesforce CRM, it brings back office data to the front, allowing companies to align sales, services and finance on a single cloud.
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FinancialForce
Published By: Juniper Networks     Published Date: Jun 29, 2017
Whilst the FSI sector races to implement cutting-edge technologies such as AI, blockchain and automation, there are no mutually agreed upon set of best practices to implement these technologies. As a result, organisations are using their own blend of strategic initiatives and company culture to drive innovation, with varying levels of success. To help, this article features advice from five of the leading experts in the FSI and technology sector today. Several of the most visible tactics to kick-start innovation in FSI organisations include launching innovation or incubation centres, launching hackathons, partnering with or acquiring start-ups, venture investment or simply trying to develop solutions in house. Whilst each of these approaches has potential, there is a risk that organisations fall into the trap of innovation theatre, in other words, failing to effectively integrate cutting edge technology into key business functions.
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business resources, enterprise headcounts, individual roles, organizational charts, corporate initiatives, management principles, department optimization
    
Juniper Networks
Published By: HP Inc.     Published Date: Dec 21, 2018
Durante mucho tiempo, las estaciones de trabajo se veían principalmente como plataformas adecuadas solo para científicos e ingenieros que necesitaban ejecutar aplicaciones, como por ejemplo de CAD/CAM. Pero en los últimos años ha surgido una amplia gama de aplicaciones que involucran, por ejemplo, distintas formas de medios digitales. La mayoría de esas aplicaciones se han implementado en PC tradicionales, principalmente porque eran de fácil acceso. Pero a medida que las diferencias de precios entre las PC y las estaciones de trabajo se han ido reduciendo, se ha hecho evidente que muchas de estas aplicaciones de medios digitales tienen mucho en común con las aplicaciones de ciencia e ingeniería. En pocas palabras, las aplicaciones de medios digitales funcionan mucho mejor y más rápido en estaciones de trabajo basadas en la última generación de x86 y unidades de procesamiento gráfico (GPU) que funcionan con Windows que en cualquier otro equipo.
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HP Inc.
Published By: Dassault Systèmes     Published Date: Jun 19, 2018
As more companies compete for business, Original Equipment Manufacturers (OEMs) increasingly demand higher production rates and greater production flexibility from suppliers. If smaller-sized companies want to compete, they need the right tools and latest technology. NC Machining manufactures should ask three primary questions when considering the tools to improve competitiveness and implement Lean practices: • Do the tools provide the means for improved collaboration between engineering and manufacturing, and incorporate manufacturing best practices? • Can all data and program information reside in one database or platform that is accessible concurrently by all enterprise stakeholders—from design engineering to the shop floor? • Is it possible to perform real-time multi-disciplinary simulations to improve performance and manufacturing targets? Discover how to optimize your NC Machine Shop Production, minim
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Dassault Systèmes
Published By: Dassault Systèmes     Published Date: Jun 19, 2018
Robot programmers frequently find it challenging to deliver material handling, arc welding, spot welding, or drill and riveting programs that work with certainty on the first run. Because robot programming is not part of the design phase, they are forced to implement fixes and workarounds on the shop floor. Costs escalate as production cycles expand and changes are made without knowledge of the shop floor impacts. DELMIA Robotics on the Dassault Systèmes 3DEXPERIENCE platform delivers high quality, collision-free programs in the native robot language with no need for intervention on the shop floor. In the virtual world, programmers and designers work in concert to create the most productive tooling operations and robot cycle times. Programming can move ahead independently without interrupting production, and robot programs perform predictably the first time. Costs of programming and production are significantly reduced, and products move to market more quickly. Learn how offline robot
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Dassault Systèmes
Published By: BlackBerry Cylance     Published Date: Jul 02, 2018
Forrester Consulting was commissioned to conduct a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) enterprises may realize by deploying Cylance's advanced threat protection solution, CylancePROTECT®, and its deployment and configuration services, ThreatZero™. The study aims to provide readers with a framework to evaluate the potential financial impact of CylancePROTECT and ThreatZero on their organizations, which will improve customer success with advanced cybersecurity and antivirus protection solutions. To better understand the benefits, costs, and risks associated with an investment in Cylance, Forrester interviewed the Chief Information Security Officer for a Large State County Government, who has used the solutions for over a year. Cylance provides a new-generation, predictive, cybersecurity, and malware prevention solution that leverages artificial intelligence to prevent malware from executing on endpoints in real time. This is usually implemented with ThreatZero, which is a continuous professional service program rendered by Cylance for users of CylancePROTECT. ThreatZero guides through the planning, implementation, integration, and ongoing optimization of the solution. This often includes end user education, training, and support to totally eliminate endpoint threats and incidents. With CylancePROTECT and ThreatZero, the organization was able to reduce security breaches to almost zero, catching malware before it ever gained access to public records. Relative to their previous endpoint protection, this significantly reduced costs from remediation/reimaging and incidence response. Additionally, IT and security employees’ productivity were boosted. Read more in the full TEI report.
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economic, cylance, roi, enterprises
    
BlackBerry Cylance
Published By: Datavail     Published Date: Dec 07, 2017
When it comes to Hyperion and its many applications, the ability to predict and plan for any issues that may arise is incredibly important to avoid delays and user complaints. More and more companies are taking steps to get greater insight into what's going on under the hood by implementing performance testing. This white paper will discuss the fundamentals of performance testing, and review new methods to accomplish this vital best practice more quickly and efficiently.
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Datavail
Published By: Cisco EMEA     Published Date: May 15, 2018
Miercom è stata incaricata da Cisco Systems di configurare, far funzionare e quindi valutare in modo indipendente le infrastrutture di rete per campus wireless e cablate di Cisco Systems e Huawei Technologies. I prodotti di ciascun fornitore sono stati configurati e implementati rigorosamente secondo i progetti consigliati dai fornitori e utilizzando il loro rispettivo software per la gestione, il controllo, la configurazione e il monitoraggio della rete in tutto il campus.
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Cisco EMEA
Published By: RSM US     Published Date: Dec 18, 2017
Middle market companies are becoming more comfortable with outsourcing solutions, driving increased utilization of finance and accounting outsourcing (FAO). The evolution of FAO enables companies to focus on their core business, while leveraging external resources to increase finance and accounting productivity. What makes RSM’s FAO platform different is specific industry knowledge, and unique business processes, workflows and structures that have been developed through years of successful engagements. We implement proven strategies from a people, process and technology perspective that are customized for each client and can’t be found in an out-of-the-box technology solution.
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RSM US
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